Privacy Policy

This website is operated by luoyangchina.com ("we", "us"), a craft supplier based in Luoyang, Henan, China.

For any question about this policy or about your personal data, contact us through the enquiry form on our contact page.

We collect the information you give us when you submit an enquiry form:

• Your name
• Your company name
• Your email address
• Your country or region
• The craft line you are interested in
• Your quantity requirement
• The message you write

We also collect standard technical information automatically when you visit the site — see the Cookie Policy for what that includes.

We use your enquiry information for one purpose: to answer your enquiry and to conduct the business that follows from it — quotations, samples, orders and shipping.

We do not sell your information. We do not share it with third parties for their own marketing.

We share information only where it is necessary to fulfil your order:

• Shipping and freight partners — to deliver goods to you
• Payment providers — to process payment
• Service providers who host or maintain this website

Each of these receives only what it needs for that purpose.

We keep enquiry records for one month from the day the enquiry is received.

Depending on where you are, you may have the right to ask us for a copy of your personal data, to correct it, or to delete it. To make a request, use the enquiry form on our contact page.

If you are in the European Economic Area or the United Kingdom, you also have the right to object to processing and to lodge a complaint with your local data protection authority.

If we change this policy we will update the effective date at the top of this page.